AI + automation for Australian healthcare

Your clinic runs on people. The admin shouldn't.

We build the automation behind AI for clinics, pathology and health insurers: recalls chased, calls answered, intake handled, every action logged.

Never clinical advice · never diagnosis · a person on anything that needs judgement

Since 2023 34 builds for regulated teams

A person rings you back within one business day · Designed to align with the Privacy Act 1988 + APPs

evolaition — automation
EVOLAITION OS [Version 4.0.2026] automation with AI built in C:\evolaition> run recalls --source pms recalls flagged .......... [38 due] AI drafts outreach ....... [ok] staff approve ............ [checkpoint] audit logged ............. [secure]
Works with what you already run:Best PracticeMedical DirectorClinikoHalaxyZedmedGenieHotDoc+ your phones, email and calendars.
Sound familiar

You've probably already tried something

Most people who come to us have. Here's where it usually goes.

Patients ring, nobody’s free

Reception is mid-consult, the call rings out, the patient books elsewhere.

Recalls slip

The list is in the PMS. Chasing it is a Friday job that never happens.

Intake is re-typing

The same details entered three times by three different people.

You tried a chatbot

It couldn’t answer anything real, and patients hated it.

Off-the-shelf "AI" ignored privacy

Nobody could tell you where the patient data actually went.

None of these mean you got it wrong. They mean the automation underneath was missing, or the people building it didn't know your industry.

How we build it

See the automation behind the AI

Pick your industry. Logged, with a human where it counts.

Workflow · Healthcare build Live build pattern

Recall due

System flags patients

AI prepares outreach

Drafted from records

Audit trail

Every action logged

Human checkpoint

Handover

A person on anything that needs judgement

Patients contacted

Reception's afternoon back

Every step logged and reviewable.

We know healthcare. Recalls, reminders, the patient-facing steps that need a person and the admin that doesn't. We know the Privacy Act and the APPs your patient data lives under. We've built it before.

What changes

The boring part, done properly

Recalls, reminders and follow-ups run themselves. Reception gets its afternoon back.

Showing: Healthcare · switch industry above

What we've built

Real work. No names attached.

We don't publish client names or details. Here's the kind of work we do, and how we do it.

Pathology group · VIC

Referrer and patient comms, automated

Result-ready and booking notifications handled end to end. Fully logged.

▲ 3,000+ notifications a month, zero missed

Health insurers

Member support without the hold queue

First-ring answering and claims-status automation, designed to align with the insurer’s audit and privacy obligations.

▲ Average wait: from minutes to first ring

Allied health network

Recalls that actually happen

Automated recall chasing from the PMS, drafted by AI, approved by staff, running daily instead of never.

▲ 11 staff hours back per week

Built for your risk team

The questions an auditor asks, answered up front

Documented, not just done

Every automated action is logged. When someone asks how it works, you hand them evidence, not adjectives.

Human where it counts

Automation handles the volume. A person stays on the consequential decisions, where your obligations require one.

What happens next

No mystery. Here's the whole process.

From the moment you reach out, you know exactly what comes next.

01

You request a call

Five minutes, the short form below. Tell us where you are stuck. No obligation.

02

We call you

A real person, not a bot. A quick chat to see if we are aligned and whether we can actually help.

03

If it's a fit, we scope it

A written scope with a fixed price before you commit a dollar. No lock-in, no drip-fed extras, and you own what we build.

Request a call

Five minutes. Then we talk.

We'll tell you straight whether we can help, and how. No pressure, no sales pitch.

7 questions · about 5 minutes

FIMALU Pty Ltd, trading as Evolaition, collects these details to respond to you and provide what you asked for. Some of our service providers process information in the United States. Our Privacy Policy explains how we handle it and how to access or correct it.

Before you ask

The questions everyone has

Straight answers, no run-around.

Most builds run in weeks, not months. We start with the workflow causing the most pain, get that working, then expand. You see progress early, not after a six-month wait.

Yes. We build around your existing tools, your CRM, your practice software, your claim system, rather than asking you to rip them out and start again.

No. We build it, document it, and maintain it. Your team uses it; they don't have to understand the plumbing underneath.

We stay on. Every build is supported and maintained. We don't hand something over and walk away, and every step is logged, so issues are easy to trace and fix.

Every automated action is logged, and a person stays on the decisions your obligations require. Designed to align with APRA CPS 234, the Privacy Act and the APPs.

It depends on the workflow and what it touches, so we don't quote blind. We call you, have a quick chat, and that gives us enough to tell you roughly what it would take, with no obligation either way.

Still have a question?