Service · Healthcare
evol·ai·tion / evolution with ai built in
Calls, bookings, recalls and results follow-up, automated and designed to align with the Australian Privacy Principles and the Health Records Act. Built and hosted in Australia.
Never clinical advice · never diagnosis · a person on anything that needs judgement
Why us · 01
Patient data is among the most sensitive there is. We build automation that runs on AWS in Sydney, keeps a clinician in the loop, and documents the controls so your practice can stand behind it.
People stay in control of clinical decisions, with AI handling the admin.
Designed to align with the Australian Privacy Principles and the Health Records Act.
Solutions · 02
End-to-end automation across the admin that pulls clinicians away from patients, each wired to your practice software with a full audit trail.
Patient intake and onboarding
Automate forms, history and registration so patients arrive ready and staff are freed up.
Clinical documentation
Reduce hours of daily data entry with AI-assisted notes and records, reviewed by clinicians.
Appointment scheduling and reminders
Cut no-shows with automated booking, reminders and rescheduling.
Patient self-service
24/7 chat and voice agents for common questions and routing to the right person.
Pathology and radiology workflows
Route results and manage referrals without the manual chase.
Referrals and discharge
Automate referrals, discharge summaries and follow-ups end to end.
Settings · 03
From single-site GP clinics to multi-site groups, allied health and NDIS providers.
Free assessment, or estimate the admin hours and no-shows you would recover.
Allied health & NDIS · 04
Purpose-built for the documentation and coordination these providers carry every day.
Automate documentation, bookings and patient communication across disciplines.
Streamline plan management, service bookings and the reporting NDIS requires.
Designed to support NDIS Commission requirements and allied health record-keeping.
Compliance · 05
Our solutions are designed and documented to support your obligations, not to make claims you cannot stand behind.
AHPRA guidelines
Patient communication designed to align with AHPRA advertising and conduct guidelines.
Australian Privacy Principles
Patient information handled in line with the APPs.
Health Records Act
Records management designed to support your obligations.
Providers named
Systems run on AWS in Sydney, and any provider outside Australia is named on our Security and Data page.
Role-based access
Least-privilege access across every automated workflow.
Full audit trail
Every automated action logged and reviewable end to end.
Case study · 06
A real implementation, with the before and after stated plainly.
The challenge
A multi-site GP group faced 35% patient no-show rates, with clinical staff spending 3+ hours a day on data entry and admin across locations.
Our solution
Patient intake automation, booking automation and AI onboarding that manages appointments, reminders and consistent communication across every site.
Results achieved
Talk to our team, or see how ready your clinic is in two minutes.
Outcomes · 07
Anonymised, from actual builds for Australian healthcare teams. We will happily walk you through how each was measured.
80%
Fewer no-shows (GP group)
11 hrs
Staff time back weekly
3,000+
Notifications a month
1st ring
Calls answered
Comparison · 08
Process · 09
A staged rollout that integrates with your existing practice software.
Step 01
Map workflows, systems, risks and clinical oversight needs.
Step 02
Architecture, guardrails and audit requirements.
Step 03
Development, testing and clinician review.
Step 04
Staged go-live, monitoring and ongoing optimisation.
Custom · 010
Beyond automation, we build bespoke healthcare platforms tailored to your clinical and operational requirements.
Built around your workflows and patient pathways, not a generic template.
Privacy controls and audit trails from the start.
Hosted on AWS in Sydney, with controls documented for your governance.
Reading · 010b
Questions · 011
It automates calls, bookings, recalls and results follow-up, giving clinicians hours back while keeping them in control of clinical decisions and maintaining a full audit trail.
We design and document our solutions to align with the Australian Privacy Principles and the Health Records Act. Final compliance sign-off rests with your practice, and we provide the documentation you need.
It depends on scope, but most practices roll out in stages over a number of weeks, with your team reviewing at each step.
Yes. We work with the systems Australian practices already run, Best Practice, Medical Director, Cliniko, Halaxy, Zedmed, Genie and HotDoc among them, plus your phones, email and calendars. If it has an API or an export, we can work with it.
GP clinics, specialist practices, pathology groups and allied health all benefit, with each build shaped to how the practice runs.
Security
Hosting on AWS in Sydney, encryption, role-based access and a full audit trail on every action, designed to align with the Australian Privacy Principles and the Health Records Act.
Bring us your most time-consuming admin process. We will show you how to automate it, safely and compliantly.
Australian-owned · Melbourne-based team · response within one business day