Service · Process automation
evol·ai·tion / evolution with ai built in
Automation is the engine. We connect your systems and automate the work that slows your team down, from claims to KYC to reporting, with a full audit trail and clear SLAs. AI is added only where it earns its place.
Capability · 01
If it involves data, decisions or documents, we can automate it, wired into the systems you already run, with every step logged.
Extract, classify and verify documents, claims, invoices and forms automatically.
Connect CRM, accounting and operational tools so data flows without manual rekeying.
Scheduled, accurate reports and reconciliations, delivered without the manual grind.
Use cases · 02
The repetitive, rules-based work that quietly drains your team's hours.
Claims and application processing
Intake, validate and route claims and applications in hours, not days.
Invoice and accounts processing
Capture, match and post invoices into Xero or MYOB automatically.
KYC and onboarding
Collect, verify and file the right documents with a complete audit trail.
Data entry and migration
Move and sync data between systems without manual copy-paste.
Customer notifications
Trigger reminders, confirmations and follow-ups on the right events.
Compliance reporting
Assemble the evidence and reports your risk team needs, on schedule.
Industries · 03
Each automation is designed around your controls and your obligations.
Finance and insurance
Healthcare
Operations and back office
Free assessment, or estimate the hours and cost a workflow would save.
Platform · 04
Proven tooling, wired to your stack, hosted on AWS in Sydney.
Comparison · 05
Outcomes · 06
Results from specific implementations. Yours depends on your workflow, and we will estimate it honestly against your own baseline.
Up to 75%
Less processing time, best case
4-8 wks
To live
Full
Audit trail
100%
Every action logged
Process · 07
A typical 4 to 8 week timeline, with a clear deliverable at every stage.
Step 01
Map the workflow, volumes, risks and success criteria.
Step 02
A lightweight, testable design that fits reality.
Step 03
Automated checks, observability and security gates.
Step 04
Handover, SLAs and ongoing optimisation.
Investment · 08
Typical ranges, confirmed with a quote after assessment.
Custom range
Automate one clear workflow end to end.
Custom range
Multiple workflows with integrations and SLAs.
Custom range
Complex, high-volume automation with governance.
Included in every project
Process mapping and design
Integration with your systems
Error handling and alerts
Full audit logging
Team training and handover
Australian-based support
Service levels · 09
Measurable metrics tracked monthly. Service levels, and any service credits, are set in your contract.
Uptime commitment
Monitored reliability with alerting and rapid response.
Agreed in your contract
Where your contract includes service credits, they apply if we miss agreed targets.
Monthly reviews
Regular performance reviews and optimisation recommendations.
Proactive optimisation
We tune your automations as volumes and needs change.
Questions · 010
It depends on scope. We give you a fixed quote after an assessment, and you can start with one workflow.
Most automations go live in 4 to 8 weeks, from assessment to deployment.
Yes. We integrate with most Australian business tools including Xero, MYOB, HubSpot, Salesforce and Microsoft Dynamics, plus custom APIs.
Automations include error handling, retries and alerts, and route genuine exceptions to your team rather than failing silently.
Security
Hosting on AWS in Sydney, role-based access and a full audit trail on every automated action, designed to align with the Privacy Act 1988 and APRA CPS 234.
Bring us the repetitive process eating your team's hours. We will automate it, safely.
Australian-owned · Melbourne-based team · response within one business day