We build the automation behind AI for clinics, pathology and health insurers: recalls chased, calls answered, intake handled, every record onshore.
Never clinical advice · never diagnosis · a person approves anything patient-facing
A person rings you back within one business day · Designed to align with the Privacy Act 1988 + APPs
Most people who come to us have. Here's where it usually goes.
Reception is mid-consult, the call rings out, the patient books elsewhere.
The list is in the PMS. Chasing it is a Friday job that never happens.
The same details entered three times by three different people.
It couldn’t answer anything real, and patients hated it.
Nobody could tell you where the patient data actually went.
None of these mean you got it wrong. They mean the automation underneath was missing, or the people building it didn't know your industry.
Pick your industry. Onshore, logged, with a human where it counts.
System flags patients
Drafted from records
Patient data stays in AU
A person checks patient-facing
Reception's afternoon back
We know healthcare. Recalls, reminders, the patient-facing steps that need a person and the admin that doesn't. We know the Privacy Act and the APPs your patient data lives under. We've built it before.
Recalls, reminders and follow-ups run themselves. Reception gets its afternoon back, patient data stays onshore.
Showing: Healthcare · switch industry above
We don't publish client names or details. Here's the kind of work we do, and how we do it.
Result-ready and booking notifications handled end to end, with staff approval on anything patient-facing. Built onshore, fully logged.
▲ 3,000+ notifications a month, zero missed
First-ring answering and claims-status automation, designed to align with the insurer’s audit and privacy obligations.
▲ Average wait: from minutes to first ring
Automated recall chasing from the PMS, drafted by AI, approved by staff, running daily instead of never.
▲ 11 staff hours back per week
Your data is hosted in Australia and never crosses into another jurisdiction. The sovereignty question is answered before it’s asked.
Every automated action is logged. When someone asks how it works, you hand them evidence, not adjectives.
Automation handles the volume. A person stays on the consequential decisions, where your obligations require one.
From the moment you reach out, you know exactly what comes next.
Five minutes, the short form below. Tell us where you are stuck. No obligation.
A real person, not a bot. A quick chat to see if we are aligned and whether we can actually help.
A written scope with a fixed price before you commit a dollar. No lock-in, no drip-fed extras, and you own what we build.
We'll tell you straight whether we can help, and how. No pressure, no sales pitch.
Straight answers, no run-around.
Most builds run in weeks, not months. We start with the workflow causing the most pain, get that working, then expand. You see progress early, not after a six-month wait.
Yes. We build around your existing tools, your CRM, your practice software, your claim system, rather than asking you to rip them out and start again.
No. We build it, document it, and maintain it. Your team uses it; they don't have to understand the plumbing underneath.
We stay on. Every build is supported and maintained. We don't hand something over and walk away, and every step is logged, so issues are easy to trace and fix.
Your data stays onshore in Australia and never leaves that jurisdiction. Every automated action is logged, and a person stays on the decisions your obligations require. Designed to align with APRA CPS 234, the Privacy Act and the APPs.
It depends on the workflow and what it touches, so we don't quote blind. We call you, have a quick chat, and that gives us enough to tell you roughly what it would take, with no obligation either way.
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